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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Eric Casey

March 1, 2026

5  out of  5
rating by Eric Casey
"Samuel was able to help me improve coverage for my home and auto policies and reduce my premiums. He provided timely and knowledgeable guidance to help me move my coverage to State Farm. Highly recommend."
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Will McCoy

February 27, 2026

5  out of  5
rating by Will McCoy
"Robby made the process of getting insurance very easy and worked at my speed as he set up my policy!"
We responded:
"Will, thank you for the great review. Robby is a rockstar for sure. We appreciate your business. "
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Claudia Winters

February 27, 2026

5  out of  5
rating by Claudia Winters
"Samuel was so very professional and very knowledgeable! He took a load off my shoulders!"
We responded:
"Claudia, thank you for trusting us with your car insurance needs. We really appreciate your business. "
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Angelique Trevino

February 27, 2026

5  out of  5
rating by Angelique Trevino
"I cannot say enough good things about Samuel Robertson at the State Farm office in Lubbock, Texas. From the very beginning, he was professional, knowledgeable, and genuinely invested in helping our family—not just for today, but for the long term. Samuel lowered our car insurance, included our rental insurance, added life insurance, and even helped me set up a policy for my granddaughter so she can have an inheritance in the future. When my husband comes back to town, we plan to meet with him personally so he can also help us with 401(k) and retirement planning. Every single item on my checklist was handled—thoroughly and efficiently. He made the entire process easy, stress-free, and quick, while making us feel confident that our family is protected now and moving forward. When our boat and jet ski insurance expire, we will absolutely be adding them to this account as well. Samuel is someone you can truly trust to look out for your best interests. We’re grateful to have found an agent we can build a long-term relationship with and highly recommend him to anyone looking for exceptional service."
We responded:
"Angelique, I really appreciate this amazing review. This just made my day. Thank you for trusting with your insurance needs and planning for the future. Have a blessed day "
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Lea Ann Brown

February 19, 2026

5  out of  5
rating by Lea Ann Brown
"Samuel was extremely helpful to us, finding us the best coverage for our insurance needs. We highly recommend his services."
We responded:
"Lea Ann, thank you for the great review. I really appreciate it. Thank you for trusting us with you car and home insurance needs. "
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Jorge Hirmas

February 17, 2026

5  out of  5
rating by Jorge Hirmas
"Samuel was a true professional. He responded to my call and understood my insurance needs and delivered a quote for my home and vehicle that was competitive, fair and worked to answer my questions and we closed the deal. Highly recommend him and State Farm"
We responded:
"Jorge, thank you for trusting us with your house and car insurance needs. We appreciate your business. "
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Lisa Lewis

February 16, 2026

5  out of  5
rating by Lisa Lewis
"Samuel made this super straightforward and easy for me. I look forward to working with him. This is how insurance should be."
We responded:
"Wow, I really appreciate this great review. We really try our best to do a great job. Thank you for trusting us with your home and car insurance needs. "
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Adriana

February 11, 2026

5  out of  5
rating by Adriana
"Great people, great prices, awesome customer service. I am so grateful for you helping my family and I save money!"
We responded:
"Adriana, thank you for the great review. So glad to have you as a customer, I really appreciate your business. "
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Camelia W

February 11, 2026

5  out of  5
rating by Camelia W
"Great experience! Working with Samuel was easy, clear, efficient. I can wholeheartedly recommend working with him for good rates and easy, clear communication."
We responded:
"Camelia, thank for the great review. We appreciate your business. "
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Jennifer Byrd - The Water Girl

February 10, 2026

5  out of  5
rating by Jennifer Byrd - The Water Girl
"Samuel is fantastic. He took excellent care of me for my homeowner and auto insurance policies. His attention to detail and thorough explanation on the policies was fantastic and helpful. He made the whole process easy and we are very happy!"
We responded:
"Jennifer, I really appreciate the kind words. Thank you so much for trusting us with your house and car insurance. We appreciate your business. "
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Jake Anglin

February 6, 2026

5  out of  5
rating by Jake Anglin
"Sam easily saved my wife and I $100 a month on Auto Insurance. All I had to do was answer about 3 phone calls. There aren’t many more professional than him!!"
We responded:
"Jake, thank you for trusting us with your car and home insurance. We really appreciate your business. "
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Hazel Simonton

January 30, 2026

5  out of  5
rating by Hazel Simonton
"Samuel was amazing with getting our policies set up and explaining every detail of our coverage. I cannot recommend a better agent!"
We responded:
"Hazel, thank you for the great review. We really take a lot of pride in making sure people understand their insurance coverage. Thank you for trusting us with your insurance needs. We really appreciate your business. "
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Aidan Morgensteren

January 29, 2026

5  out of  5
rating by Aidan Morgensteren
"Robby had called and followed up with me through a respectful manner. Eventually he helped me save $70 a month on my car insurance. Simple, easy and respectful. Would recommend."
We responded:
"Aidan, thank you for the awesome review. Robby is so great and such a blessing to our team. Thank you for trusting us with your insurance needs. "
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Brian Gross

January 28, 2026

5  out of  5
rating by Brian Gross
"Super friendly. Great price."
We responded:
"Brian, thank you for trusting us with your car and house insurance needs. I really appreciate your business. "
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Brandon Theesfeld

January 24, 2026

5  out of  5
rating by Brandon Theesfeld
"Samuel was extremely helpful. He was knowledgeable, didn’t try to sell me anything I didn’t want, made the whole experience that much easier. Thank you so much Samuel for making an already stressful task seem flawless and easy!"
We responded:
"Brandon, I’m happy to hear we could help you with a positive insurance experience. Thank you for trusting our agency to keep you covered! "
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Aubrey Theesfeld

January 24, 2026

5  out of  5
rating by Aubrey Theesfeld
"When we were shopping around for insurance, Samuel gave us the time, attention, and care that we desired to make sure we getting the coverage we wanted and needed at the lowest rates possible. The whole process was so quick and easy, we couldn’t recommend his agency quick enough to anyone who is in the market for new insurance! We are so grateful!"
We responded:
"Aubrey, your recommendation is the best compliment our team can receive! "
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Jerry Qualls

January 8, 2026

5  out of  5
rating by Jerry Qualls
"Samuel Robertson is very friendly and knowledgeable. He made our switch from Allstate to State Farm very easy. I'm very satisfied with Samuel as our agent."
We responded:
"Jerry, thank you for the great review. I really appreciate your business. "
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Alex O

December 29, 2025

5  out of  5
rating by Alex O
"Great customer service and very helpful and knowledgeable with my policy."
We responded:
"Alex, thank you for trusting us with your insurance needs. We appreciate your business. "
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Becca Sal

December 22, 2025

5  out of  5
rating by Becca Sal
"Samuel reached out to me and offered me a great deal. I know this sounds cliche but he literally saved me 100 a month. I’m appreciative that he reached out"
We responded:
"Thank you for trusting us with your car insurance needs. We really appreciate your business. Merry Christmas! "
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Sierra Hall

December 8, 2025

5  out of  5
rating by Sierra Hall
"I want to give a huge shout-out to Samuel Roberson for helping me secure a life insurance policy for my children. From start to finish, he was patient, knowledgeable, and truly cared about making sure my family was protected."
We responded:
"Sierra, this review made my whole day. We care so much about life insurance and making sure our customer's family is taken care of. Thank you for trusting us with your life insurance needs. "
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Jamie Hewitt

December 8, 2025

5  out of  5
rating by Jamie Hewitt
"Mr. Robertson was great to work with and I’m happy with the car insurance I have with state farm. Mr. Robertson made the switch super easy!"
We responded:
"Jamie, thank you for trusting us with your insurance needs. We really appreciate your business. "
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Madison Ray

December 5, 2025

5  out of  5
rating by Madison Ray
"Samuel is fast and communicative. He has worked very hard to earn my business. Any time I asked him to shop my policies he was on top of it and had them to me quickly. He's very responsive when it comes to emails and phone calls. Would advise everyone to get with him on your personal insurance needs!"
We responded:
"Madison, thank you for the great review. I really appreciate your business. "
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Patrick Orquiz

December 1, 2025

5  out of  5
rating by Patrick Orquiz
"It’s great to get insurance here! They were fast and really knowledgeable about what I need. Inwould highly recommend using them!"
We responded:
"Patrick, thank you for the great review. I really appreciate you trusting us with your insurance needs. "
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Mano Al

November 18, 2025

5  out of  5
rating by Mano Al
"Robbie State Farm agent is great. He was able to go over my insurance policy and went above and beyond getting the best rate for my needs. He is a friendly and reputable insurance agent. Highly recommend giving them a call, State Farm is personal in doing business and feels like a natural relationship with someone because in the end we have to trust who we do our insurance with."
We responded:
"Robbie is a rockstar and we are so blessed to have him on the team. Thank you for trusting us with your car insurance needs. We appreciate your business. "
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damian mora

November 14, 2025

5  out of  5
rating by damian mora
"Robbie velendez was a very helpful and an amazing person. Helped me with every question i asked and gave me the best insurance for my vehicles at the best quote and price. I would highly recommend Robbie 💯 percent."
We responded:
"Robbie, really is amazing and such a blessing. We appreciate your business, thank you for trusting us with your car insurance needs. "