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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Syrita Natal

Syrita Natal

October 7, 2024

5  out of  5
rating by Syrita Natal
"Tristan was very helpful, I needed a new insurance policy and she called at the right time with good news!!!"
We responded:
"Syrita, thank you for the review! Tristan is quite awesome for sure! "
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Pam Sumrall

October 3, 2024

5  out of  5
rating by Pam Sumrall
"Samuel listened well and work with us to be sure our needs were met and questions answered as we moved back to State Farm after years with another provider. He was easy to work with did everything he said he would do, in a timely manner. Such a great experience during a stressful time."
We responded:
"Pam, this review made my day. I really appreciate your business!"
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Miranda Munoz

October 2, 2024

5  out of  5
rating by Miranda Munoz
"The agents are very knowledgeable and very helpful!"
We responded:
"Miranda, thank you for the awesome review. We really appreciate your business. "
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Nate Jeppesen

September 27, 2024

5  out of  5
rating by Nate Jeppesen
"Had a great experience with Sam, he was able to get us the same coverage we already had and save us some money."
We responded:
"Nate, thank you for trusting us with your car and home insurance needs. We really appreciate your business. "
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Johnny Lara

September 26, 2024

5  out of  5
rating by Johnny Lara
"Samuel Robertson was very professional and courteous and took the time to explain my policy and coverages to me. Thank you"
We responded:
"Johnny, thank you for the review. We appreciate your business. "
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Nicole Shreeve

September 20, 2024

5  out of  5
rating by Nicole Shreeve
"Samuel is so helpful and really listens to his customers! Thank you for your good, honest work."
We responded:
"Nicole, thank you for the sweet review. We appreciate you. "
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Jill Hobbs

September 19, 2024

5  out of  5
rating by Jill Hobbs
"Samuel has been nothing but amazing with us! He has helped us find coverage on our home and auto. He has had amazing communication, customer service, and goes out of his way to find what works best for your family. Mr. Robertson is personable, professional, and I could not recommend him more!"
We responded:
"Jill, thank you for the awesome review. We really appreciate the kind words. We will continue to work hard for you every time you need us. Thank you for trusting us with your insurance needs "
Profile photo of Alexis Vines

Alexis Vines

September 19, 2024

5  out of  5
rating by Alexis Vines
"Samuel is a great agent!"
We responded:
"Alexis, thank you for the kind words. You are awesome! "
Profile photo of Candice Wheeler

Candice Wheeler

September 19, 2024

5  out of  5
rating by Candice Wheeler
"Samuel is a great agent and very dependable!"
We responded:
"Candice, thank you so much for the review! We appreciate you. "
Profile photo of Bri Fields

Bri Fields

September 19, 2024

5  out of  5
rating by Bri Fields
"This is my first time having any sort of insurance and Samuel has been very nice and welcoming. He does a good job at laying out all your options but not pushing you in one direction or the other. I will definitely be going to him for all my insurance questions and needs (:"
We responded:
"Bri, thank you for this review it truly means a ton and I am so glad that we did a great job for you. We really appreciate your business. "
Profile photo of Kaitlin Jeppesen

Kaitlin Jeppesen

September 16, 2024

5  out of  5
rating by Kaitlin Jeppesen
"Samuel will work to get you the best prices and coverage for all your insurance needs. Great customer service and answer to all your questions at anytime!!"
We responded:
"Kaitlin, thank you for letting us know that we did a great job for you with your auto insurance needs. "
Profile photo of Susan North

Susan North

August 16, 2024

5  out of  5
rating by Susan North
"They have been a blessing. We were needing to find an insurance agency offering great rates and found Samuel Robertson and his team. They walked us through the process and have been extremely helpful."
We responded:
"Susan, thank you for the awesome review. Having great customers like you are what make this agency so blessed. "
Profile photo of Brittney Wilson

Brittney Wilson

August 14, 2024

5  out of  5
rating by Brittney Wilson
"Samuel goes above and beyond to make sure you get the best rate available. Highly recommend!"
We responded:
"Brittney, thank you for the awesome review. We really appreciate you trusting us with your home and car insurance. "
Profile photo of Maddi Olivas

Maddi Olivas

August 13, 2024

5  out of  5
rating by Maddi Olivas
"Sam is very thorough and makes sure to answer any and every question we have for our home & auto insurance, as well as getting us the best rates and discounts. Highly recommend using his services!"
We responded:
"Maddi, thank you so much for the kind words. We appreciate you letting us help you with your house and car insurance needs. "
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Kathy Allen

August 11, 2024

5  out of  5
rating by Kathy Allen
"I called my insutance company and was quoted 328 a month. So I started getting quotes. I called State Farm and for 2 vehicles I got an excellent rate I could afford It was way lower. I went to Mr. Robertson State Farm. It was efficient and didn't take long at all and I recommend you check them out."
We responded:
"Kathy, thank you for trusting us with your insurance needs. We really appreciate your business. "
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Janice Sweetman

August 1, 2024

5  out of  5
rating by Janice Sweetman
"Samuel is very personable and attentive. Always looking for ways to save you money. Just what you’re looking for in an insurance agent."
We responded:
"Janice, thank you for letting us know that we did a good job for you. Thank you for trusting us with your auto insurance needs. "
Profile photo of Lauren D. Standifer

Lauren D. Standifer

August 1, 2024

5  out of  5
rating by Lauren D. Standifer
"Samuel is the Best agent! Would recommend."
We responded:
"Lauren, thank you for the kind words. We really appreciate your business. "
Profile photo of Kendra Strube

Kendra Strube

July 31, 2024

5  out of  5
rating by Kendra Strube
"recently worked with Samual Robertson at State Farm and had an excellent experience. Samual was super friendly and helpful, and he was able to help me save a lot of money on my car and home insurance policies. Overall, I would definitely recommend Samual to anyone looking for an insurance agent. Thanks, Samual!"
We responded:
"Kendra, thank you so much for the awesome review. We appreciate you trusting us with your auto and house insurance needs. "
Profile photo of Beau Strube

Beau Strube

July 30, 2024

5  out of  5
rating by Beau Strube
"I recently switched our home and auto insurance to State Farm with the help of Samual Robertson. I couldn't be happier. Sam provided us with a great price and was incredibly helpful and nice throughout the process. I highly recommend his services."
We responded:
"Beau, thank you for trusting us with your car and house insurance needs. We appreciate your business. "
Profile photo of Karlee Kroner

Karlee Kroner

July 20, 2024

5  out of  5
rating by Karlee Kroner
"Best in the business!! Super knowledgeable and won’t steer you wrong! Highly recommend Samuel :)"
We responded:
"Karlee, thank you for letting us know that we did a good job for you. Being their for our customers is our number one priority. "
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Madison Seagraves

July 20, 2024

5  out of  5
rating by Madison Seagraves
"Samuel is a rockstar! Always so helpful!"
We responded:
"Madison thank you for the awesome review. We appreciate you! "
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Jaydee Wagner

July 19, 2024

5  out of  5
rating by Jaydee Wagner
"Samuel is a rockstar! Always available for any inconveniences thrown my way!"
We responded:
"Jaydee, thank you for letting us know that we are there for you when you need us most. We appreciate your business. "
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Roger Hardy

July 15, 2024

5  out of  5
rating by Roger Hardy
"Great customer service from Samuel and his staff in Lubbock"
We responded:
"Roger thank you for letting us know that we did a great job for you. We appreciate your business. "
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stefani mccowan

June 13, 2024

5  out of  5
rating by stefani mccowan
"Samuel was so professional and found me the best price I could find, highly recommend!"
We responded:
"Stefani, thank you for trusting us with your auto insurance needs. We really appreciate your business. "
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Esteban Lopez

June 11, 2024

5  out of  5
rating by Esteban Lopez
"Received great help finding the right policy for me and I was very satisfied with the extra effort Samuel put in to make sure my rates were as low as possible!"
We responded:
"Esteban thank you for trusting us with your insurance needs. We appreciate your business! "